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Customer Support You should read through the manual and the readme
file on the CD before contacting Activision Customer Support. Additionally,
if you have internet access, check out our Top Solutions and/or search our troubleshooting
database at: http://www.idsoftware.com/support Please ensure that your computer system meets the
minimum system requirements that are listed on the bottom of the box. Our
Customer Support representatives will not be able to help customers whose
computers do not meet the requirements. So that we can better help you,
please have the following information ready: -
Complete product title (include
version number) -
Exact error message reported (if any)
and a brief description of the problem -
Your computer’s processor type and
speed (e.g. Pentium 200 MHz) -
Amount of RAM -
Make and model of your video and sound
cards (e.g. Diamond Viper V770, Creative Sound Blaster Live Platinum) -
Make and model of your CD-ROM or
DVD-ROM drive (e.g. Samsung SC-140) -
Operating system NOTE: Please do not contact Customer Support for
hints/ codes/ cheats; only technical issues. NOTE: Internet/ e-mail support is handled in
English only. Internet: http://www.idsoftware.com/support Our support section of the web has the most
up-to-date information available including patches that can be downloaded
free-of-charge. We update the support pages daily so please check here first
for solutions. By selecting the game you are inquiring about you can view the
Top Solutions for the game to date. If you don’t find your question/solution
there try using the Search.
Hours are from 9am to 5pm Central Standard Time, excluding weekends and holidays.
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